Turning to CIT's e-Learning system, the company was able to effectively plan and implement online training enterprise-wide.

Challenge:

Founded in 1987, Taiwan Semiconductor Manufacturing Company (tsmc) is the world's largest IC foundry. With over 14,000 employees worldwide, planning and implementing high quality enterprise-wide training to skill its employees is critical to its success. In a single year, the company offers more than 1000 internal training courses across its various business units throughout the world.

Implementing these courses was, however, a challenge to tsmc. Its trainers or trainee had to travel to the different countries or sites to implement courses, and these courses were used repeatedly in every country or site. The cost involved in setting up these courses were also significantly high. A new solution was required to address these issues and to manage the vast number of training materials within the organization.

CIT's e-Learning Solution Delivery
Working with tsmc Learning & Development department, CIT Consulting team established and developed an enterprise-wide e-Learning framework. During the six months project, CIT consultants discovered and re-invented tsmc's business needs of e-Learning, constructed a solid infrastructure to fulfill tsmc's specific requirements, integrated with more than 14 Microsoft Media Server and PeopleSoft HR system, and deployed over 300 online courses worldwide. The designed system seamless integrated with tsmc's PeopleSoft/ERP.

Turning to CIT's e-Learning system, the company was able to effectively plan and implement online training enterprise-wide. By the end of year 2001, there were over 7,000 employees been benefited from the system and over 32,000 course sessions been enrolled. tsmc was continuous developing their courses and planned to deploy more than 600 internal courses and thousand external, brought-in courses on CIT's e-Learning platform.

"During the e-Learning project, I appreciate the commitment and support CIT's consulting team has rendered to us. There are situations where we need extraordinary service and support from CIT's consulting team, and the team has always been willing to meet and exceed our expectations.", said by Alice Law, the director of tsmc Learn and Development department.